Privacy Policy.
Plain language. No fine print. Here is exactly how New Start DD, Inc. treats your information.
What We Collect
We collect only the information you choose to share with us. That may include your name, phone number, email address and any details you provide when you call, email or use the contact and chat features on this website.
How We Use It
We use your information for one purpose: to respond to your inquiry and help your Family explore whether our Residential Services are the right fit. We do not sell, rent or trade your personal information to anyone. Ever.
Health Information
This website does not ask for medical records or detailed health information. Please do not send sensitive medical details through this site. If your loved one begins the intake process, any health information shared with New Start DD, Inc. is handled confidentially in accordance with applicable law.
Chat & Website Tools
Our website chat assistant processes your messages to answer questions about our services. Chat conversations are used only to respond to you and are not shared with third parties for marketing purposes.
Cookies & Analytics
This site may use basic, privacy-respecting analytics to understand how visitors find and use the site. We do not use advertising trackers, and we do not build marketing profiles of our visitors.
Your Choices
You may ask us at any time what information we hold about you, request a correction, or ask us to delete your information. Contact us using the details below and we will honor your request promptly.
Changes To This Policy
If we update this Privacy Policy, the revised version will be posted on this page with an updated effective date. The current version is effective as of September 2026.
Questions About Your Privacy?
Call us at (443) 985-0554, email NewStartDDA@gmail.com, or write to us at 2301 Rogate Circle, Windsor Mill, MD. 21244.